JTI
Building an enterprise software solution to streamline workforce management and resource utilisation for a 300+ person manufacturing company.
Client overview
JTI has been delivering high-quality services to the manufacturing industry since 2005, working across Automotive, Electronics, Telecommunications, and Pharmaceuticals. The company employs 300+ personnel and has established a reputation for precision, efficiency, and quality-driven solutions.
As JTI’s workforce grew rapidly, its existing manual workforce management system became a bottleneck, leading to administrative inefficiencies, data inconsistencies, and limited scalability.
The challenge
JTI’s Excel-based timesheet system was no longer suitable for managing a large and growing workforce. The main challenges included:
Time-Consuming and Inefficient Processes
Manual timesheet tracking resulted in increased administrative workload and a high risk of errors.
Data Inaccuracies
The frequent creation of new Excel models introduced formula errors, incorrect data referencing, and reporting discrepancies.
Limited Accessibility and Collaboration
The inability for multiple staff members to access or update the same file simultaneously led to file locking issues and version conflicts.
Lack of Scalability
The existing system was not designed to handle a growing workforce, making it difficult to track employees efficiently. JTI required a modern, cloud-based workforce management system that would automate processes, eliminate inefficiencies, and support long-term business growth.
The solution
Bullshark developed a bespoke web application tailored to JTI’s operational needs, integrating automated workflows, secure cloud access, and business intelligence tools.
Custom Web Application Development
Cloud Integration and Secure Access
Workforce Management and Payroll Integration
Advanced Reporting and Business Intelligence
To streamline end-to-end recruitment workflows, we implemented a scalable Applicant Tracking System (ATS) with advanced API integrations.
The outcome
By implementing a custom-built enterprise workforce management system, Bullshark helped JTI eliminate inefficiencies, automate administrative processes, and improve workforce tracking at scale. The result is a fully optimised system that enhances workforce management while reducing manual workloads and improving operational oversight.
Improved Operational Efficiency
A significant reduction in administrative workload through process automation.
Scalable Workforce Management
The system scaled seamlessly to accommodate 300+ employees, removing previous inefficiencies.
Enhanced Data Accuracy and Accessibility
Eliminated manual errors, version conflicts, and data inconsistencies while allowing multiple users to access and update records in real time.
Better Decision-Making
The availability of structured, real-time reporting provided JTI with greater visibility over workforce allocation, payroll, and operational performance.
